Let's make your dream home a reality!
At Rebecca Rowland Interiors, our mission is to help busy people like you create the home they've longed for by adding character where there is none and restoring character where it's been decayed by time. We believe that a home is a reflection of its inhabitants, and we're dedicated to creating spaces that reflect the unique personalities and styles of our clients.
Our Story
Rebecca Rowland Interiors is a PNW-based full-service design firm that's passionate about creating character-filled spaces that tell a story. Our founder, Rebecca Rowland, has a deep understanding of what makes a home special, having grown up in a family that moved around the world multiple times as a child. This experience gave her a global perspective on life and design, which she brings to every project she takes on.
Our Services
We offer a range of services to suit our clients' needs, from consultation and design to installation and maintenance. Our comprehensive approach means we can handle every aspect of your project, from start to finish. We understand that every client is unique, and we strive to create spaces that reflect their personalities, styles, and lifestyles.
Full Service Interior Design
Our Full Service Interior Design package is designed for those who want the complete package. We'll work with you to create a custom design plan that includes consulting with architects and builders, selecting finishes and decor, and providing tailor-made pieces for your home. We'll transform your space into a functional, beautiful area that reflects your personal style.
Virtual Design
We also offer Virtual Design services, which allow us to work with clients remotely. This can be especially helpful for those who are located in different parts of the country or world. Our virtual design services include a range of options, from initial consultations to final installations.
Consultation Services
Our Consultation services are designed for clients who want to work with us on a specific aspect of their project. We offer various consultation options, from 15-30 minute discovery calls to extended consultations and day rates. Our consultation services are designed to help you get the most out of your project and ensure that it meets your needs and budget.
Process
Our process begins with a complimentary 15-30 minute discovery call, which allows us to discuss your needs and determine how we can best help you. If we decide to move forward, we'll schedule an initial meeting that lasts up to two hours. During this meeting, we'll create the scope of work and gather initial measurements to use for creating our design fee estimate. Because it's a paid session, we'll also provide ideas along the way. We'll work together to ensure that every aspect of your project meets your needs and exceeds your expectations.
Rates
Our rates vary by project, and we're happy to provide a custom quote for your specific needs. We believe that every client is unique, and we strive to create spaces that reflect their personalities, styles, and lifestyles.
Design Expertise and Professionalism
Rebecca's design expertise and professionalism were praised by one reviewer, who had the opportunity to tour a home that Rebecca had worked on and was impressed by her stunning work.
Issues with Budget, Communication, and Quality
However, multiple reviewers had negative experiences with Rebecca, citing issues with budget, communication, and quality. One reviewer mentioned that Rebecca's initial selections were over budget, and when asked to find substitutes, she found items of inferior quality. Another reviewer stated that Rebecca did not provide an accounting of many charges, making it difficult to verify costs.
Problems with Project Management
Rebecca's project management skills were also called into question. Reviewers mentioned that she made mistakes in selections, did not listen to requirements, and made multiple errors on spec sheets. Additionally, she was accused of misinforming clients, not planning deliveries, and leaving homes in disarray after furniture installations.
Lack of Communication and Customer Service
Clients also experienced poor communication and customer service from Rebecca. One reviewer stated that she either ignored emails or took weeks to respond, and another mentioned that she canceled appointments at the last minute without explanation. When issues arose, Rebecca was slow to address them, and clients felt neglected and undervalued.
Overall Experience
The overall experience of working with Rebecca was overwhelmingly negative, with clients expressing frustration, disappointment, and frustration with her services.
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