Transform Your Space, Transform Your Life
At Decore | Gerty Portillo, we are a renowned interior design company with over 10 years of combined experience in transforming spaces into stunning works of art. Our experts, led by our founder and principal designer, Gerty Portillo, are dedicated to delivering unparalleled service and exceptional results. From residential and commercial projects to large-scale renovations and new constructions, our team has the expertise and passion to turn your vision into a reality.
Services
Our comprehensive services include:
- Interior Design: We offer a wide range of interior design services, including online and at-home consultations, design boards, material and finish selections, color consultations, custom furniture, and plan reviews.
- Custom Upholstery: We specialize in creating custom upholstery for all your design needs, with a vast selection of fabrics, linens, velvets, silk, denim, stripes, and prints.
- New Construction & Remodeling: Whether you're building a new home or renovating an existing one, we provide a one-stop solution for all your renovation, architecture, and construction needs.
- Outdoor Spaces: We design and build outdoor spaces that increase the value of your home, including pergolas, covered patios, gazebos, sunrooms, outdoor kitchens, patios, decks, fire pits, and pools.
- Home Staging: Our team will help you prepare your home for sale by staging it with your own furniture or renting furniture and accessories from us.
- Custom Carpentry: We create custom cabinets, shelves, baseboards, crown molding, doors, and other custom carpentry pieces to meet your specific needs.
- All Things Windows: We offer handcrafted window design, treatments, shades, shutters, drapes, blinds, and curtains that provide the perfect accompaniment to your home's natural light.
- Design Boutique: Our exclusive design boutique features a curated selection of high-quality products for jewelry, home fragrances, gift items, and more.
Meet Our Team
Our team includes experienced professionals who share our passion for design and customer satisfaction. Meet our founder and interior designer, Gerty Portillo, who has gained recognition for her award-winning designs and extensive portfolio of clients. Our team includes project managers, interior designers, and carpenters who have dedicated their careers to delivering exceptional results.
Overview
The reviews of Decor & More Design Studio, led by Gerty Portillo, highlight both the strengths and weaknesses of the company. While some clients have had excellent experiences, others have been disappointed with the services provided.
Strengths
Communication and Professionalism: Many clients have praised the company's professionalism, citing Gerty's charisma and the dedication of the team. They have also appreciated the attention to detail and the variety of options presented to them.
Attention to Budget: Some clients have recognized the importance of working within their budget, and Decor & More Design Studio has successfully accommodated these needs.
Weaknesses
Poor Work Quality: Stan Terry experienced a subpar experience, stating that the company failed to deliver on its promises, with poor work quality and harassment for payments before the work was completed.
Unclear Communication: Stan also criticized the company's communication, as the owner, Gerty, allegedly struggles with English.
Unmet Expectations: In some cases, clients have reported delays and unmet expectations, such as Judith, who mentioned that she needed to use a translator to communicate with Gerty.
Conclusion
Decor & More Design Studio seems to excel in certain areas, including professionalism, communication, and attention to budget. However, some clients have experienced issues with poor work quality, unclear communication, and unmet expectations. As such, potential clients should approach their services with caution and carefully evaluate the company's reputation and services before making a decision.
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