Business Details
23 Years
experience
Credit Union Website Design Specialists
PixelSpoke has become a strategic partner for credit unions seeking exceptional website experiences. Our team combines technical expertise with a deep understanding of the credit union movement to deliver high-converting, award-winning websites. We begin with a comprehensive redesign process, treating each site as the centerpiece of the client's marketing ecosystem. Our approach emphasizes ongoing optimization through analytics, user feedback, and emerging digital trends.As an employee-owned cooperative and certified B Corp, we measure success through both client outcomes and our social and environmental impact. Our team brings decades of combined experience in web development, UX design, and digital strategy specifically tailored to the financial services sector.
Services
Website Design
Digital Features
Measurement & Optimization
ADA Accessibility
Vendor Collaboration
Details
- Year established: 2003
Highlights and features
- We are certified B Corp with 20+ years of credit union-specific expertise
- Our employee-owned cooperative model ensures long-term client commitment
- We implement proven processes for website redesign and ongoing optimization
- Our team includes Credit Union Development Educators (CUDEs)
- We offer comprehensive post-launch measurement and digital feature development
Associations and certifications
- B Corp
What people say
Exceptional user experience
Award-winning designs
Strategic partnership approach
Ongoing optimization support
Deep credit union understanding
Services
Website Design
Our proven website design process delivers modern, user-friendly platforms tailored for credit unions. We combine strategic discovery phases with technical execution to create sites that are secure, ADA-compliant, and mobile-optimized. The dedicated project management ensures timely delivery while maintaining budget constraints.
Measurement & Optimization
We help credit unions maximize digital ROI through data-driven insights. Our expertise in Google Analytics and conversion optimization tracks user behavior while maintaining compliance with data protection laws. Custom reporting dashboards provide actionable insights for ongoing website improvement and strategic decision-making.
Digital Features
Our digital features enhance user engagement through personalized content and interactive elements. From guided selling tools to onsite retargeting, we implement solutions that improve conversion rates while maintaining brand consistency and technical security standards.
ADA Accessibility
We ensure full ADA compliance through comprehensive testing protocols. Our approach includes automated scans, manual checks, and certification documentation to guarantee accessibility for all users while maintaining technical security and performance standards.
Vendor Collaboration
We coordinate with third-party vendors to ensure seamless integration of online banking platforms and marketing tools. Our technical expertise enables smooth implementation of application integrations, appointment schedulers, and rate comparison tools within credit union websites.
People
Cameron Madill
Founder & Advisor
Co-founded PixelSpoke in 2003 and served as CEO for 20 years. Certified Credit Union Development Educator (CUDE) and B Corp community leader. Transitioned to advisory role in 2024 to focus on entrepreneurial coaching.
Dave Drouin
President & Co-Owner
Creative director for nearly two decades before becoming President. Certified Credit Union Development Educator (CUDE) with extensive experience in digital strategy for financial institutions. Leads with empathy and active listening principles.
Katie Stone
CEO & Co-Owner
Former college athlete with team-first mentality. Certified Credit Union Development Educator (CUDE) and podcast host. Focuses on removing obstacles and fostering company culture while leading strategic partnerships with credit unions.
Arian Cabezas
Senior WordPress Developer
20+ years of software engineering experience with specialization in PHP and WordPress solutions for credit unions. Former university professor with technical leadership background. Provides architectural guidance for complex web implementations.
Nancy D'Inzillo
UX Director
Digital strategist with 15+ years of experience creating user-centered designs. Focuses on research-driven solutions that align with business goals. Advocates for equity and social justice through accessible digital experiences.
Questions
What makes PixelSpoke different from other web design agencies?
We specialize exclusively in credit unions with a certified B Corp cooperative ownership model. Our team includes Credit Union Development Educators (CUDEs) who understand both technical requirements and cooperative values.
How long does a typical website redesign project take?
Most projects follow a structured timeline with weekly check-ins, typically completing within 4-6 months depending on complexity and client readiness.
Do you provide ongoing website maintenance?
Yes, we offer post-launch optimization, security updates, and digital feature development through our ongoing partnership model.
How do you ensure ADA compliance?
We implement automated scans, manual checks, and certification processes during development, plus provide ongoing accessibility maintenance tools.
Can you integrate with our existing online banking platform?
Yes, we have experience integrating with major online banking vendors and can ensure seamless user experiences across platforms.
What support do you provide after launch?
We offer a 30-day warranty for content issues, 12-month programming bug fixes, and ongoing measurement & optimization services.
